Frequently asked questions

Delivery & collection

How long does delivery take?

Delivery times are shown at checkout for each option. Most orders arrive within 1–3 working days.

Can I collect my order?

Yes. Choose click & collect at checkout and we will email you when your order is ready.

Orders

How do I track my order?

Use the link in your confirmation email, or sign in to your account to see all your orders.

Can I cancel my order?

If the store allows it you will see a Cancel button on your order page for a short time after ordering.